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FAQ

Questions, answered clearly.

Not covered here? Write to info@thewarrantytracker.com.

Getting started and dates

Start by signing up free and adding an item. Then these answers explain how each date works.

Any purchase you enter, including its store, purchase date, price in USD, category, notes, receipt, return deadline and warranty deadline.

Receipts and text recognition

Is receipt recognition always accurate?

No. Faded, folded, handwritten and non-Latin receipts are often misread. You must review the store, date and total before saving.

Faded, folded, handwritten and non-Latin receipts may be misread, so every extracted field needs your review.

Reminders and alerts

When are reminders sent?

The default is 7 days before the return or warranty end date.

Can I change the lead time?

Yes. The setting is remembered between visits.

Can I turn email off?

Yes. In-app Alerts remains available.

What if email cannot be sent?

The app shows a plain delivery error and keeps the alert in the in-app list.

Plans, export and accounts

1 item. Once you have 1, your item stays in the vault and adding another opens a clear upgrade prompt.

Still have a question?

Contact us

Send us an email and we will get back to you as soon as we can.

info@thewarrantytracker.com